You can hear water running with nothing turned on
For a decisive response, a continuous hiss or rush in the house when every fixture is closed means water is escaping under pressure.
Source of the water
Nationwide
Our response team cleans up pressurized water from a failed toilet supply line and dries flooring, walls, and lower rooms.
Signs to look for
If you notice any of these problems, call us before water has more time to spread into nearby materials.
For a decisive response, a continuous hiss or rush in the house when every fixture is closed means water is escaping under pressure.
For a decisive response, the nut where the line threads onto the fill valve shank is the part that fails most. Hairline crazing in that plastic is a countdown, not a cosmetic issue.
For a decisive response, the stainless jacket hides a rubber core that hardens with age. A bulge means the core has already split and only the braid is holding pressure.
As our response moves forward, a chalky mineral deposit on the valve body is the record of a slow seep.
As our response moves forward, overflow water comes over the rim at the front. Supply water comes from behind and low, usually in a widening arc across the floor toward the door.
To control the loss, volume, not the fixture, tells you this was a supply failure. A blocked bowl cannot produce the gallons needed to saturate a hallway and a bedroom.
What happens
Our response team adjusts the work to where water traveled, how far the water traveled, and which materials can be saved.
We walk you to the angle stop behind the bowl, or to the main shutoff valve if that stop is the part that failed.
As our response moves forward, hours drive everything on this loss. We work it out from the wet boundary, the material response and what you last saw dry, then write it down.
As our response moves forward, truck mounted extraction on carpet and hard floors, working from the far edge back toward the bathroom so the wet boundary shrinks rather than spreads.
We photograph the connector, the nut and the valve in place, then bag the failed piece. That part is the evidence in every coverage and product conversation that follows.
For a decisive response, clean supply water means carpet is usually extracted and dried in place. Carpet cushion comes out when it has been saturated for many hours or the assembly will not release moisture.
We meter the boards, the subfloor beneath and the layer between them, then tell you honestly whether mat drying has a real chance on this floor.
Reach our response team
Report where it began, whether the source is controlled, and every space the water reached.
What to expect
Here is how we usually handle toilet supply line burst near the United States.
As our response moves forward, when water is actively running behind a toilet, go straight to the main shutoff valve.
Your callFor a decisive response, look from dry footing. If a ceiling underneath is bulging or dripping, keep everyone out of that room and report when we call back.
+3 minutesTo control the loss, that single fact sets crew size, equipment count and whether we bring extraction capacity for one room or for a whole level.
+10 minutesWe record the connector, the nut and the valve exactly as they sit. Once the line is replaced, the physical evidence of what failed is gone.
On arrivalTo keep the work on track, extraction runs from the outermost wet edge inward. On a line that ran for hours, that boundary regularly covers several rooms and both sides of a hallway.
First hours on siteTo control the loss, baseboard released where water is trapped behind it, floor coverings lifted only where the assembly will not dry through, and the joist bay below given access.
Same dayTo control the loss, air movers across the whole affected area with Professional dehumidifiers sized to the load. A supply line loss needs the equipment count of a burst pipe, not of a spill.
Before we leaveUnderstanding the cost
We outline the restoration action plan and price before you approve the job. These examples show what may change the estimate.
| Common situation | What the estimate may include | Typical range |
|---|---|---|
| Supply line burst caught within the hour, bathroom and adjoining hallway | For a decisive response, national estimate. Extraction, wall base drying and several equipment days on clean water. | $1,200 to $3,500 |
| Line that ran overnight or in an empty property, several rooms on one level | As our response moves forward, national estimate. Large metered area, flooring decisions and a full equipment set. | $3,500 to $9,000 |
| Upper floor line failure with water into the level below | To keep the work on track, national estimate. Ceiling work, joist bay drying and two rooms on daily readings. | $2,500 to $8,000 |
| Supply line cleanup priced by affected area, clean water | To control the loss, national estimate for measured affected area, which is how most estimates are actually built. | $3 to $7 per square foot |
| Carpet extraction priced by area, clean water | For a decisive response, national estimate for in place carpet extraction and drying where the cushion is kept. | $1 to $3 per square foot |
| Subfloor and hardwood assembly drying by mat system, per room | As our response moves forward, national estimate for pulling moisture up through a wood floor assembly instead of removing it. | $1,500 to $5,000 |
| After hours dispatch on its own | To control the loss, national estimate for the emergency call out by itself, before any restoration work. | $100 to $400 |
How many hours the line ran
As our response moves forward, twenty minutes is a bathroom and a hallway. Eight hours is a floor. This is the dominant cost driver on every supply line loss we work.
Total affected area, measured not estimated
We meter the wet boundary and price from that. On a clean water flood, the metered area is routinely much larger than the area that looked wet.
Flooring types in the path
To control the loss, tile shrugs it off. Carpet extracts well. Hardwood and floating floors are the expensive variables, because the assembly under them decides whether they stay.
Whether the failure was on an upper floor
To keep the work on track, an upstairs line adds a ceiling, a joist bay, wet insulation and a second room. That is usually a bigger work plan than the floor the water started on.
Wall base and cavity involvement
For a decisive response, how high the water wicked up the drywall drives drying difficulty and equipment days. Height of a wet line drives drying difficulty, never a demolition rule.
Equipment count and days
For a decisive response, air movers run roughly $25 to $40 per unit per day and Professional dehumidifiers roughly $70 to $110 per unit per day.
Why timing matters
Water can keep moving into nearby materials even when the surface looks dry.
As our response moves forward, a blocked toilet runs out of water. A pressurized line does not. It keeps delivering at house pressure for as long as it takes someone to find the shutoff.
As our response moves forward, there is no contamination to fear here, which lulls people into slowing down. Saturation is the damage, and saturation is a function of time under water.
To control the loss, boards absorb from below and swell across their width. Catching a clean water floor in the first day is often the difference between mat drying and replacement.
For a decisive response, in a condo or a two story home, an upstairs line makes the loss somebody else's as well.
Helpful service information
Act first by the short explanation. Open a card if you want a little more detail.
As our response moves forward, a closet supply line runs from an angle stop on the wall up to the fill valve shank inside the tank, and it terminates in a coupling nut.
To keep the work on track, the failure point on a toilet is predictable. A closet supply line runs from an angle stop on the wall up to the fill valve shank inside the tank, and it terminates in a coupling nut.
To control the loss, a 3/8 inch closet supply at normal residential pressure delivers roughly 2 to 5 gallons per minute.
For a decisive response, volume is what makes this loss different from every other bathroom event. A 3/8 inch closet supply at normal residential pressure delivers roughly 2 to 5 gallons per minute.
For a decisive response, carpet is commonly extracted and dried in place, with cushion removed only where saturation has been long or the assembly will not release moisture.
To control the loss, clean water gives us the most salvage room of any loss category, and we use it. Carpet is commonly extracted and dried in place, with cushion removed only where saturation has been long or the assembly will not release moisture.
Help near you
Match your needs to your area below, or call (833) 868-0788 and describe where the loss began.
You may also need
Our response team removes toilet overflow water, evaluates contamination, and cleans, sanitizes, and dries the bathroom and nearby affected areas.
Get a Quote: (833) 868-0788Our response team handles damage from a burst pipe by extracting water, opening wet cavities, and drying affected building materials.
Get a Quote: (833) 868-0788Our response team cleans up plumbing leaks and overflows, removes standing water, and dries walls, floors, cabinets, and nearby rooms.
Get a Quote: (833) 868-0788Our response team cleans up water from failed appliances, checks hidden spread, and dries cabinets, walls, and flooring around the leak.
Get a Quote: (833) 868-0788Our response team removes water from bathroom leaks and overflows, then dries flooring, walls, cabinets, and nearby rooms.
Get a Quote: (833) 868-0788Our response team locates the source, removes unsafe wet ceiling materials, and dries the cavity to prevent additional sagging and damage.
Get a Quote: (833) 868-0788Our response team extracts water from hardwood flooring and uses controlled drying to reduce cupping, warping, and moisture trapped below the boards.
Get a Quote: (833) 868-0788Our response team provides fast water removal for active leaks and flooding, helping prevent moisture from spreading into additional rooms and materials.
Get a Quote: (833) 868-0788Common questions
As our response moves forward, at normal household pressure a 3/8 inch closet supply moves roughly 2 to 5 gallons a minute. That is 120 to 300 gallons an hour, so an overnight failure can release well over a thousand gallons.
To keep the work on track, the connector at a toilet ends in a plastic coupling nut threaded onto the fill valve shank. That nut is the weak link, it is easy to overtighten during installation, and it holds pressure every second for years.
As our response moves forward, no. An overflow is a clog problem with limited volume and possible contamination. A supply line burst is clean pressurized water that keeps coming until a valve is closed, so it covers far more area.
As our response moves forward, go to the main shutoff valve rather than the small stop behind the toilet. That stop is often the failed part, and a seized stop costs you minutes you cannot afford.
To control the loss, it is clean supply water, so this is a drying job rather than a decontamination job. We apply an antimicrobial only where conditions call for one, never as a default step.
To keep the work on track, plan on replacing them roughly every five to seven years, and immediately if the nut is plastic and shows any crazing.
For a decisive response, often yes if we start within the first day or two. Mat systems draw the moisture up out of the assembly board by board.
Reach our response team
Report where it began, whether the source is controlled, and every space the water reached.
Areas we serve
Match your needs to your state to get water-extraction, cleanup, and drying support in your area.
View the area on Google Maps